Frequently Asked Questions

What is a Registered Clinical Counsellor?

  • In BC, a Registered Clinical Counsellor (RCC) or Certified Clinical Counsellor (CCC) holds a master’s degree, must meet specific eligibility criteria, and has to undergo specific supervision and clinical hour requirements to become registered.

  • RCCs are qualified to evaluate and treat mental health concerns and diagnoses.

 

What is a Psychologist?

  • In BC, a Registered Psychologist has a doctoral degree (Ph.D., PsyD, or EdD). 

  • Psychologists are qualified to evaluate and treat mental health concerns and diagnoses.

  • Psychologists can also provide assessments and diagnose mental disorders.

 

Can I claim this on my extended health insurance?

  • Many extended health insurance plans do cover counselling services. Please check with your insurance provider to find out if Registered Clinical Counsellors are covered under your plan. 

 

What is your cancellation policy?

  • If you need to cancel or reschedule, please provide as much notice as possible.

  • If you cannot attend your appointment you must cancel at least 24 hours prior to your appointment time or you will be charged the full session fee. 

 

What method of payments do you accept?

  • Currently accepting e-transfer payment.