Frequently Asked Questions
What is a Registered Clinical Counsellor?
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In BC, a Registered Clinical Counsellor (RCC) or Certified Clinical Counsellor (CCC) holds a master’s degree, must meet specific eligibility criteria, and has to undergo specific supervision and clinical hour requirements to become registered.
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RCCs are qualified to evaluate and treat mental health concerns and diagnoses.
What is a Psychologist?
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In BC, a Registered Psychologist has a doctoral degree (Ph.D., PsyD, or EdD).
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Psychologists are qualified to evaluate and treat mental health concerns and diagnoses.
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Psychologists can also provide assessments and diagnose mental disorders.
Can I claim this on my extended health insurance?
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Many extended health insurance plans do cover counselling services. Please check with your insurance provider to find out if Registered Clinical Counsellors are covered under your plan.
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You will be provided a receipt after payment that you can submit to your benefit plan provider for reimbursement.
What method of payments do you accept?
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Currently accepting e-transfer payment.
What is your cancellation policy?
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If you need to cancel or reschedule, please provide as much notice as possible.
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If you cannot attend your appointment you must cancel at least 24 hours prior to your appointment time or you will be charged the full session fee.