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Frequently Asked Questions

What is a Registered Clinical Counsellor?

  • In BC, a Registered Clinical Counsellor (RCC) or Certified Clinical Counsellor (CCC) holds a master’s degree, must meet specific eligibility criteria, and has to undergo specific supervision and clinical hour requirements to become registered.

  • RCCs are qualified to evaluate and treat mental health concerns and diagnoses.

 

What is a Psychologist?

  • In BC, a Registered Psychologist has a doctoral degree (Ph.D., PsyD, or EdD). 

  • Psychologists are qualified to evaluate and treat mental health concerns and diagnoses.

  • Psychologists can also provide assessments and diagnose mental disorders.

 

What method of payments do you accept?

  • Currently accepting e-transfer payment.

Can I claim this on my extended health insurance?

  • Many extended health insurance plans do cover counselling services. Please check with your insurance provider to find out if Registered Clinical Counsellors are covered under your plan. 

  • You will be provided a receipt after payment that you can submit to your insurance provider for reimbursement.

 

What is your cancellation policy?

  • If you need to cancel or reschedule, please provide as much notice as possible.

  • If you cannot attend your appointment you must cancel at least 24 hours prior to your appointment time or you will be charged the full session fee. 

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